Terms of Service
These terms govern your access to and use of Crowdproof. By creating an account or running a study, you agree to them. Read them alongside our Privacy Policy, which explains how we handle your data.
last updated June 15, 20261 · Acceptance
Agreeing to these terms.
This is a legal agreement between you and Crowdproof, Inc. (“Crowdproof”, “we”, “us”). If you are using Crowdproof on behalf of an organization, you represent that you have authority to bind that organization, and “you” refers to it.
scopeThese Terms cover the Crowdproof website at crowdproof.ai, the web application, the command-line tools, and any related services (together, the “Service”).
eligibilityYou must be at least 18 years old and able to form a binding contract. The Service is intended for business use and is not directed at children.
changes to termsWe may update these Terms; see “Changes” below. Continuing to use the Service after an update means you accept the revised Terms.
2 · The service
What Crowdproof provides.
Crowdproof runs simulations of how a population of AI agents — seeded from census data — would respond to and operate your product, and returns reports, transcripts, and ranges. It is a research instrument, not an oracle.
what you getSimulated studies: agent interviews, twin-operated walkthroughs, funnels, and the derived metrics described on our Methodology page, delivered with provenance labels and uncertainty ranges.
availabilityWe aim for high availability but do not guarantee the Service will be uninterrupted or error-free. We may modify, suspend, or discontinue features with reasonable notice where practical.
beta featuresFeatures marked beta or preview are provided as-is, may change or be withdrawn, and are excluded from any availability commitments.
3 · Accounts
Your account and security.
You need an account to run studies. You are responsible for what happens under it.
registrationProvide accurate information and keep it current. You may sign in via supported identity providers (e.g. Google); their terms also apply to that sign-in.
credentialsKeep your credentials and CLI tokens confidential. You are responsible for all activity under your account. Notify us promptly at [email protected] if you suspect unauthorized access.
team accessIf you add team members, you are responsible for their use of the Service and for ensuring they comply with these Terms.
4 · Acceptable use
How you may and may not use it.
The Service exists to give you honest evidence about your own products and ideas. Don’t use it to harm others or evade the law.
you maySubmit your own products, prototypes, copy, and questions — or publicly available material you have the right to test — and use the resulting studies for your business decisions.
you may notUse the Service to break the law, infringe others’ rights, scan or reverse-engineer a third party’s protected systems without authorization, attempt to de-anonymize or impersonate real individuals, probe or breach our security, scrape the Service, resell access, or exceed documented rate limits.
no misrepresentationCrowdproof outputs are simulated. You may not present them as real human research, survey results, or testimonials, or strip the provenance labels.
enforcementWe may investigate and suspend or terminate accounts that violate this section, and may remove content that does. Where safe and lawful, we will give notice first.
5 · Payment & subscription
Credits, plans, and billing.
Crowdproof uses a credit model and paid plans. Payments are processed by Stripe; we do not store full card numbers.
fees & creditsStudies consume credits or are billed under your plan as described at checkout or in the app. Signup includes a starting credit grant. Prices are in US dollars unless stated otherwise and exclude taxes, which you are responsible for.
billingPaid plans renew automatically for the stated term until cancelled. By providing a payment method you authorize recurring charges through Stripe. Update or remove your payment method in account settings.
refundsExcept where required by law, fees and consumed credits are non-refundable. We may, at our discretion, credit your account for verified Service failures on our side.
changes to pricingWe may change pricing for future terms; changes do not affect the term you have already paid for, and we will give reasonable notice before a renewal at a new price.
6 · Data & privacy
Your inputs and your data.
What you submit stays yours. We process it to run your studies and operate the Service, as detailed in our Privacy Policy.
your contentYou retain ownership of the products, prototypes, PRDs, URLs, and questions you submit (“Your Content”). You grant us a limited license to host and process Your Content solely to provide the Service to you.
we don’t train on itWe do not use Your Content to train our or third parties’ general models. Twins, PRDs, and questions run in an isolated environment and can be deleted, along with derived artifacts, at any time.
privacy policyOur handling of personal data is governed by the Privacy Policy, which is incorporated into these Terms.
7 · Simulated-data disclaimer
What the numbers are — and are not.
This is the most important section. Crowdproof produces simulated evidence. It is not, and does not claim to be, a prediction of how specific real people will behave.
simulation, not surveyEvery interview, walkthrough, funnel, and metric is generated by AI agents and labeled simulated. No agent is a real person, and no output is a survey of real people.
directional onlyResults are directional research at the funnel and segment level. They carry uncertainty ranges (e.g. P10–P90). A favorable study is evidence, not a guarantee of real-world outcomes.
your decisionsYou are solely responsible for decisions you make using Crowdproof. We are not liable for outcomes that differ from a study, and you should validate material decisions with real-world evidence.
8 · Intellectual property
Who owns what.
You keep your inputs and the reports we generate for you. We keep the platform that makes them.
our IPThe Service — including the simulation engine, models, software, methodology, design, and Crowdproof marks — is owned by Crowdproof or its licensors and protected by IP laws. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service, and no other rights.
your reportsSubject to these Terms and payment of applicable fees, you may use the study reports and artifacts we generate for you for your own business purposes.
feedbackIf you send us feedback or suggestions, you grant us a perpetual, royalty-free license to use them to improve the Service, with no obligation to you.
9 · Disclaimers
Provided “as is”.
We work hard on the instrument, but we cannot warrant outcomes.
no warrantiesTo the maximum extent permitted by law, the Service is provided “as is” and “as available”, without warranties of any kind, whether express, implied, or statutory, including merchantability, fitness for a particular purpose, accuracy, and non-infringement.
no outcome guaranteeWe do not warrant that simulated results will match real-world outcomes, that the Service will be error-free or uninterrupted, or that defects will be corrected.
10 · Limitation of liability
The cap on liability.
These limits are a core part of the bargain that lets us offer the Service at its price.
exclusionsTo the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill, arising out of or relating to the Service.
capOur total aggregate liability arising out of or relating to these Terms or the Service will not exceed the greater of (a) the amounts you paid us for the Service in the 12 months before the event giving rise to the claim, or (b) US $100.
exceptionsSome jurisdictions do not allow certain exclusions or limitations, so some of the above may not apply to you. Nothing limits liability that cannot be limited by law.
11 · Termination
Ending the agreement.
You can leave at any time, and so, in defined circumstances, can we.
by youStop using the Service and, if you wish, delete your account and data from account settings or by emailing [email protected].
by usWe may suspend or terminate your access if you materially breach these Terms, fail to pay, or use the Service in a way that creates legal or security risk. We aim to give notice and a chance to cure where reasonable.
effectOn termination, your right to use the Service ends. Sections that by their nature should survive — including IP, disclaimers, limitation of liability, and these survival terms — survive termination.
12 · Changes
Updates to these terms.
how we notifyWe may revise these Terms from time to time. For material changes we will provide reasonable notice — for example, by posting the updated date here, in-app, or by email — before they take effect.
your choiceIf you do not agree to a change, stop using the Service before it takes effect. Continued use after the effective date means you accept the revised Terms.
13 · Contact
Reaching us.
Crowdproof, Inc. Questions about these Terms? We read every message.
general[email protected]
legal[email protected]
Draft notice — this is a good-faith starting draft, not finished legal advice. It must be reviewed and adapted by qualified counsel (including governing-law, arbitration, and jurisdiction terms) before public launch. · last updated June 15, 2026